GloGlobal Capture answers every call, qualifies every lead, and hands your team a complete intake before Monday morning, without replacing a single person on your staff.
Every firm has a different workflow. GloGlobal adapts to yours, not the other way around. Each step is configurable to your process, your staff, and your clients.
We don't replace your answering service. We don't replace your intake coordinator. We add the intelligence layer your current setup is missing.
Direct integration with your case management. When an intake is complete, the data flows in automatically. No one types anything twice.
Client information is among the most sensitive data that exists. Every piece of GloGlobal Capture was built with that in mind, not bolted on after.
The next generation of intake doesn't replace lawyers. It replaces the gaps between the phone ringing and the attorney getting to work. The firms that adopt it now will handle more cases, with better intake quality, at lower cost per acquisition than firms still relying on voicemail and manual follow-up.
30 minutes. Pick a time on the right, no forms, no redirect. Here's exactly what happens on the call:
Yes. The assistant identifies itself, as FCC rules require. In practice, callers at 11pm care about one thing: being answered and heard. Every intake it produces is reviewed by a person on your team before anything is sent to the client.
Nothing goes out without human review. Uncertain fields are flagged for your coordinator to confirm. If a lead is ever misqualified, it's logged, the script is corrected, and the correction is documented, a written record your firm can point to.
Call data is encrypted in transit and at rest, isolated per firm, and accessible only to your authorized users. A BAA is available for firms handling medical records. Your data is never sold, shared, or used to train models. Ever.
No, and we'd tell you if it would. It covers the hours your staff doesn't work: nights, weekends, the Friday-night ad rush. Your coordinator starts Monday with pre-filled intakes instead of a voicemail backlog. The human connection still happens. It just starts from a full file instead of a blank one.
Keep it. GloGlobal works alongside it and adds what it can't do: qualification against your criteria, consultations booked on the call, secure document collection, follow-up sequences, and a dashboard where every lead is tracked. A message taker takes messages. This signs cases.
Deployment varies with each firm's custom workflow. Your qualification criteria, intake forms, and calendar are configured and approved by you before a single call is routed in your name. We'll give you a realistic timeline on the assessment call.
There are four tiers, depending on the features your firm needs, from call capture to the full intake suite. Custom workflows and features are available at every level. We'll match the tier to your workflow and walk through exact pricing on the assessment call. One signed case our system saves could pay for the year.
Your firm does. Recordings, transcripts, and intakes are yours. Export them anytime. If you ever leave, your data is handed over and then deleted from our systems, per the data processing agreement you sign before go-live.